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In-Store Solutions Help Desk

For Linkly In-Store Solutions EFTPOS or terminal concerns, contact:

Explore our Help Centre to assist with frequently asked questions

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Online & Voice Solutions Help Desk

For Linkly Online & Voice / MerchantSuite concerns, contact:

Monday – Friday 7:00am – 7:00pm
Closed Christmas Day, Boxing Day, New Years Day, Australia Day, Good Friday, Easter Sunday, Easter Monday, ANZAC day, National Day of Mourning (September 22)

Other Contact Info

Sydney Office

Level 15, 309 Kent Street, Sydney 2000

Melbourne Office

Level 8, 401 Collins Street, Melbourne VIC 3000

Contact Numbers  Bank
1800 039 025 ANZ Worldline Helpdesk
1300 132 741 Bendigo Helpdesk
1800 230 177 CBA Helpdesk
1800 243 444 Fiserv Helpdesk
1300 369 852 NAB Helpdesk
1300 650 977 St George Helpdesk
1800 836 055 Suncorp Merchant Services
1800 029 749 Westpac Helpdesk
1300 780 788 LIVE
1300 130 190 Bank SA
1300 603 266 Bank Of Melbourne

Report a Vulnerability

To report a vulnerability, please submit findings via email to: [email protected] 

Please include the following in your email: 

  1. The website, IP address, system or endpoint where the vulnerability was observed 
  2. A brief description of the vulnerability (e.g. “Reflected XSS on login page”) 
  3. Detailed steps to reproduce the issue (preferably as a benign proof-of-concept). This helps us verify and triage the issue efficiently and prevents duplicate or unnecessary submissions.

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